The Powerful Concept
The notion 'thinking outside the box' is far more than just
another management cliché. It is a very powerful concept worthy of deeper
consideration in
today's complex and rapidly changing world.
Leaving Your Comfort
Zone
Thinking outside the box is never easy, nor is it merely a
reflection of mental brightness. To leave your psychological comfort zone
and explore "solutions in the unknown world on the outside requires large
measures of mental agility, boldness, and
creativity - and/or a leader who
makes life in the old box so uncomfortable that getting out is the only
option. The future rests in those willing and able to do so."1
Challenging Assumptions
"The best assumption to have is that any commonly held belief
is wrong," says Ken Olson, CEO of DEC.
The natural thing to do is the thing you have always done.
Every time you approach a problem you bring your accumulated experience,
knowledge and training to bear on it. But this includes you accumulated
assumptions and biases - conscious and unconscious. The more experienced and
expert you are, the more likely you are to assume outcomes by extrapolating
from the known facts and experiences to predict a result. This mental
baggage can prevent you from accepting innovative ideas.
Sometimes the way you frame a problem contains an assumption
that prevents you from solving it. In Middle Ages the definition of
astronomy was the 'study of how the heavenly bodies move around the Earth',
i.e. the Earth was considered to be the centre of universe which resulted in
the chain of wrong explanations of various phenomena. "Similar ideas exist
in most businesses - assumptions that underpin most strategies and
decisions, and that are so fundamental that they are never challenged."3
Challenging assumptions means
questioning the everyday things you
take for granted.
Paradigm Crisis as a Catalyst of Outside-the-Box Thinking
Your concepts of business environment, organizational
structures and management are based on paradigms. If your organizational structures and management systems are
no longer able to perform as effectively as alternative ones based on
entirely different paradigms you will at first experience a
paradigm crisis.
Jokes: A Car as Collateral
A Russian businessman walks into a Swiss bank in Geneva and asks for a
$100 loan. He offers his luxury Mercedes car as collateral. The collateral
is too good, and the bank manager approves the loan. A year later, the
Russian comes back. He repays the loan and the 10% interest and is ready to
collect his car. Finally, the puzzled bank manager dares to ask him: "Excuse
me, sir, could you tell me: did you really need that $100 so badly? In
order to get the money, you left your luxury car with us for a whole year!"
The Russian replied, "That's simple - just think outside the box: where
else in Geneva can I find such a great parking place for just $10 a year?"
|