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Management & Leadership

Team Building & Teamwork

The Art, Science and Practice

by Vadim Kotelnikov and Ten3 East-West

"It's possible to achieve almost anything as long as you are not worried about who gets the credit" - Harry S. Truman

 

Hot Team versus Dull Team7

  • A dull team is a place where defending and preserving the group is a key goal, a place where everyone has a passion to retire.

  • A hot team is infused with purpose, personality, and a great passion about doing great things or projects together

The 17 Indisputable Laws of Teamwork4

  1. The Law of Significance: One Is Too Small a Number to Achieve Greatness

  2. The Law of the Big Picture: The Goal is More Important Than the Role

  3. The Law of the Niche: All Players Have a Place Where They Add the Most Value

  4. The Law of the Great Challenge ("Mount Everest"): As the Challenge Escalates, the Need for Teamwork Elevates

  5. The Law of the Chain: The Strength of the Team Is Impacted by Its Weakest Link

  6. The Law of the Catalyst: Winning Teams Have Players Who Make Things Happen

  7. The Law of the Vision ("Compass"): Vision Gives Team Members Direction and Confidence

  8. The Law of the Bad Apple: Rotten Attitudes Ruin a Team

  9. The Law of Countability: Teammates Must Be Able to Count on Each Other When It Counts

  10. The Law of the Price Tag: The Team Fails to Reach Its Potential When It Fails to Pay the Price

  11. The Law of the Scoreboard: The Team Can Make Adjustments When It Knows Where It Stands

  12. The Law of the Bench: Great Teams Have Great Depth

  13. The Law of Identity: Shared Values Define the Team

  14. The Law of Communication: Interaction Fuels Action

  15. The Law of the Edge: The Difference Between Two Equally Talented Teams Is Leadership

  16. The Law of High Morale: When You're Winning, Nothing Hurts

  17. The Law of Dividends: Investing in the Team Compounds Over Time

Characteristics of Winning Teams5

Winning Teams:

  • have a great many winners in them; most of the players poised and confident, and although they may well be 'stars' in their own right they allow others to shine in order to a 'star team' together

  • often include winning groups and combinations which work together so well they seem to have a six sense, whereas in fact they have merely learned to cooperate to make each other winners and to make a team a winning team

  • have the winning habit and because they usually have more winning games behind them than otherwise they go into every game expecting to win

  • develop a synergy that comes from winning and which increases not by simple progression but exponentially: 1x1=11

  • develop both mental and physical energy to withstand adversity

  • create a winning atmosphere - everyone surrounding them emerges as a winner

  • make winning contagious so that new comers soon acquire the team's magic

Getting Team Members to Work Along With You6

  • Communicate with people frequently and praise them

  • Consult with people about their work

  • Encourage people to participate in setting goals on the job

  • Counsel people about teamwork and opportunities etc.

Related Chapters of the Business e-Coach:

Winning Organization

Shared Values

Attitude Motivation

New People Partnership

Cross-Functional Teams

Managing Innovation by Cross-Functional Teams

Why Teambuilding?

Teamwork is essential for competing in today's global arena, where individual perfection is not as desirable as a high level of collective performance. In knowledge based enterprises, teams are the norm rather than the exception. A critical feature of these team is that they have a significant degree of empowerment, or decision-making authority. There are many different kinds of teams: top management teams, focused task forces, self-directed teams, concurrent engineering teams, product/service development and/or launch teams, quality improvement teams, and so on.

Team vs. Group

The difference between a team and a group is that a team is interdependent for overall performance. Teamwork is a combine effort, organized co-operation.

Building the Dream Team

Do you have a dream team or a team with a dream? Read the following advice that explains why some teams never become cohesive units:

"The Dream Team has from three to ten people, focused on a common target, with interconnected roles, complementary know-how, self-created process, and a "committed connectedness" that holds all members mutually and equally responsible and accountable for the results."1

Build a Star Team, not a Team of Stars

Jack Welch, the legendary former CEO of GE, gives a hypothetical example.3 Assume there is a multifunctional business consisting of engineering, marketing, and manufacturing components. And the business has the best manufacturing person it has ever had - someone with excellent numbers, who produces high-quality goods on time:

"But this person won't talk with people in engineering and manufacturing. He won't share ideas with them, and won't behave in a boundaryless way with them. But now we're replacing that person with someone who may not be quite a perfect but who is a good team player and lifts the team's performance. Maybe the predecessor was working at 100% or 120%, but that person didn't talk with team members, didn't swap ideas. As a result, the whole team was operating at 65%. But the new manager is getting 90% or 100% from the whole total. That was a discovery."4

Strategic Alignment

In any socio-technical system the people in the system work better when they understand how they fit into the system as a whole.

To meet and exceed customer satisfaction, the business team needs to follow an overall organizational strategy.

Building Your Management Team

The necessity of building a management team is central in the concept of leader effectiveness. The management team is the entire work group as an integral unit (rather than an aggregate of individuals), governing itself within the area of freedom allowed by its position in the organizational hierarchy.... More

Cross-Functional Teams

To face today's complex challenges, you need to incorporate a wide range of styles, skills, and perspectives... More

Managing Systemic Innovation by Cross-Functional Teams

In the new era of systemic innovation, it is more important for an organization to be cross-functionally excellent than functionally excellent. Firms which are successful in realizing the full returns from their technologies and innovations are able to match their technological developments with complementary expertise in other areas of their business, such as manufacturing, distribution, human resources, marketing, and customer relationships. To lead these expertise development efforts, cross-functional teams, either formal or informal, need to be formed. These teams can also find new businesses in white spaces between existing business units... More

Managing Cross-Cultural Differences

Cultural differences in multicultural teams can create misunderstandings between team members before they have had a chance to establish any credibility with each other. Thus, building trust is a critical step in creation and development of such teams. As a manager of a multicultural team, you need to recognize that building trust between different people is a complex process, since each culture has its own way of building trust and its own interpretation of what trust is.... More

Case in Point: National Basketball Association (NBA)

High-performing teams do not carry underperforming C players for long. In the National Basketball Association (NBA), 20% of players are traded every year.

Cases in Point: General Electric (GE)

At General Electric (GE), Jack Welch required all managers should learn to become team players and coaches. He also took steps against those managers who wouldn't learn to become team players by cutting the bottom 10% every year. "One of the surest ways to raise the level of a team is to cut from the bottom and add to the top,"3 said Welch...More

 

 

 

Bibliography:

  1. "The Wisdom of Teams", Katzenbach & Smith

  2. "Relentless Growth", Christopher Meyer, 1998

  3. "The Cycles of Leadership", Noel M. Tichy, 2002

  4. "The 17 Indisputable Laws of Teamwork", John C. Maxwell, 2001

  5. "Winner Win and Losers Lose", Nick Thornely and Dan Lees, 2001

  6. "Companies Don't Succeed - People Do!", Graham Roberts-Phelps, 2003

  7. "The Art of Innovation", Tom Kelley with Jonathan Littman, 2001

Автор - Вадим Котельников. © Tен3 Восток-Запад  | Copyright | Glossary | Links | Site Map |

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