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Business Development:

Developing Yourself

Developing Your Business Skills

by Vadim Kotelnikov, Founder, 1000ventures.com

"Since most of us spend our lives doing ordinary tasks, the most important thing is to carry them out extraordinary well."  - Henry David Thoreau

 

Emotional Intelligence Domains and Associated Competencies

Five Basic Emotional and Social Competencies2

  1. Self-awareness: Knowing what you are feeling in the moment, and using those preferences to guide your decision making; having a realistic assessment of your own abilities and a well-grounded sense of self-confidence.

  2. Self-regulation: Handling your emotions so that they facilitate rather than interfere with the task at hand; being conscientious and delaying gratification to pursue goals; recovering well from emotional distress.

  3. Self-motivation: Using your deepest preferences to move and guide you towards your goals, to help you take initiative and strive to improve, and to persevere in the face of setbacks and frustrations.

  4. Empathy: Sensing that people are feeling, being able to take their perspective, and cultivating rapport and attunement with a broad diversity of people.

  5. Social Skills: Handling emotions in relationships well and accurately reading social situations and networks; interacting smoothly; using these skills to persuade and lead, negotiate and settle disputes, for cooperation and teamwork.

Related Chapters of the Business e-Coach:

Achievement Management

Emotional Intelligence (EI)

The Business of Building Relationships

As a business professional, you should ask yourself: "What business am I in?". The answer is quite simple: if your business has anything to do with people - and ALL businesses do - you are in the business of building relationships. "Some people think that if they sell things, they are in the business of selling. They aren't. They are in the business of building relationships - because that's how you sell things. Those in management are also in the business of building relationships, because that's how you get things done."1...More

Effective Listening

When asked what they consider the single most important factor for business success, many business leaders come up with listening. Your cannot establish trust and build relationships if you cannot listen. "In selling, there is probably no grater asset", says Mark McCormack, the author of What They Don't Teach You at Harvard Business School.

 

Bibliography:

  1. "NLP - the New Technology of Achievement", Steve Andreas and Charles Faulkner, 2001

  2. "The New Leaders", Daniel Goleman, 2002

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