Innovation Defined
Innovation is a process of taking new ideas through
to satisfied customers. It is the conversion of new
knowledge into new products and services.
Innovation is about creating value and
increasing productivity, and therefore growing your business. It is a spark that
keeps organizations and people moving ever onward and upward. "Without
innovation, new products, new services, and new ways of doing business would
never emerge, and most organizations would be forever stuck doing the same old
things the same old way."4
Technological Innovation
Alone Is Not Enough
Facing a tidal wave of global economic, technological and social
change, you are not going to survive in the
new rapidly globalizing economy through
technological innovation alone. If you are going to withstand relentless
global competition, you need to radically change
the way of doing
business.
Renewed Emphasis on
Innovation
Shift to the
new knowledge-based economy, combined with a dramatic increase in highly
capable global competition, demands a renewed emphasis on innovation. Rapid
changes in the competitive environment create the new world of competition - "a
fierce contest set in truly global context, with more capable players, higher
stakes, and vastly different rules of engagement from those that we have enjoyed
to date."3 This new economy is led by those who innovate - create,
find and/or combine knowledge into new products, services, and distribution
methods -
faster
than their competitors. Innovation is above all spurred by
entrepreneurial action, aimed at creating value through the application of
knowledge.
Innovation: A Paradigm Shift
Innovation is bringing a
paradigm shift in
the
way the business is done in a
rapidly globalizing economy.
This new economy is characterized by enhanced frequency of innovations, shortening of
product, technology, and economic life cycles, rapid generation and
commercialization of new
technologies, globalization not only large but also small businesses,
enhanced emphasis on business partnerships
and strategic alliances,
intensive and multi-country research and development programs and difficulty
in accessing critical technologies.
Different Forms of
Innovation
Until recently innovation has been seen as the means to turn
research results into commercially successful products or services. Today,
while research keeps playing its critical role as a major contributor to
innovation, many new forms of innovation have emerged. They include system's
approach to integration of new technologies and processes from other fields,
new business models and ways of doing
business, and new ways of
reaching and servicing customers.
Innovation can have different:
-
focus: technology,
organization, or external relationships,
-
types: incremental or
radical, and
-
sources: technology
transfer or development of new business models/concepts.
New Systemic Approach to
Innovation
Until recently innovation has been seen principally as the
means to turn research results into commercially successful products, but
not all research leads to innovation and not all innovation is
research-based. Certainly research is a major contributor to innovation,
generating a flow of technical ideas and continually renewing the pool of
technical skills. It should be a vital ingredient in your
enterprise strategy, particularly over
long term, if you are to maintain a stream of competitive products on the
market.2
Important though research is as the source of invention,
innovation encompasses more than the successful application of research
results. Innovation can also stem from adopting new technologies or
processes from other fields, or from
new ways of doing business, or from new
ways of marketing products and services. The evolution of the innovation
concept - from the linear model having R&D as the starting point to the
systemic
model in which innovation arises from complex interactions between
individuals, organizations and their operating environments - demonstrates
that your innovation policies and practices must extend their focus beyond
the link with research2...More
Business Innovation
Business innovation involves a wide spectrum of original
concepts, including development of new
business models,
organizational innovation, business application of technology and
communications, new management techniques,
environmental efficiency, new
forms of stakeholder participation, transport and finance.
Strategy Innovation
"Strategy innovation is about challenging existing industry
methods of creating customer value in order to meet newly emerging customer
needs, add additional value, and create new markets and new customer groups
for the sponsoring company."1 It is to help a company develop new
value added services, enter new markets,
create new market segments/categories, new distribution
methods, and new forms of
customer service and
customer partnership.
Product / Service
Innovation
Product/service innovation is the result of bringing to life
a new way to solve the customer's problem - through a
new
product or service development - that benefits both the customer and
the sponsoring company.1
Process Innovation
Process innovations increase bottom-line profitability,
reduce costs,
improve efficiency, raise productivity, and increase employee job
satisfaction. They also delivers enhanced product or service value to the
customer. For manufacturing companies, process innovation include such
things as integrating new production methods and technologies that lead to
improved efficiency, quality, or time-to-market, and services that are sold
with those products. For service companies, process innovations enable them
to introduce "front office" customer service improvements and add new
services.
Technology Innovation
Technological innovation covers innovation derived from
research and technology developments that are independent of product and
service initiative. "The best companies maintain
roadmaps that define the next
technologies they will pursue and the requisite timing of each. These
technology roadmaps are matched to their
product roadmaps to ensure
that the two are synchronized."3 As core technology developments
take longer than shorter product and service initiatives, by separating
research and invention from product and service development, companies can
achieve stretch without incurring too much risk.
Organizational Innovation
Organizational innovation reflects the recognition that new
ways of organizing work in areas such as work-force management (such as
employee empowerment,
new people partnership, or
positive action to involve all employees in order to make work organization
a collective resource for innovation), knowledge
management, value chain management,
customer partnership,
distribution, finance, manufacturing, etc. can improve your competitiveness.
Organizational innovation also include
business model innovation...More
Presentational Innovation
Organizational innovation is a comprehensive term that covers
innovation in areas such as design and marketing.
Entrepreneurial Action -
the Engine of Innovation
While research and invention is a major contributor to
innovation, if there is no
entrepreneurial action there is no value creation.
Innovation as an Engine of
Economic Growth
The speed and efficiency of the diffusion of innovation
through the economy is critical to productivity and economic growth. It can
be pictured as a cascade process. Through the forces of competition and
imitation, an initial innovation is developed and improved so that the
impact on the economy is many times greater than that brought about by the
first application of the innovation.2
Leaders in technology development are not necessarily leaders
in technology adoption. The most important economic contribution does not
necessarily come from the "early adopter" but from the "fast follower" who
adopts the innovative design that captures the international market.2
As Jack Welch, former CEO of General Electric, puts it:" The operative
assumption today is that someone, somewhere, has a better idea; and the
operative compulsion is to find out who has that better idea, learn it and
put into action - fast."
In fast-moving sectors it is the new enterprises with growth
potential that are often the most innovative, forcing established
enterprises to respond to the change by themselves becoming more innovative.
Encouraging the emergence of new firms is a strong force for innovation in
many sectors.2
Case in Point: IDEO
Tom Peters, one of the world's greatest management gurus,
says, "In recent years, as the L.O.I. (Legend of
IDEO) has spread far and wide, the company has had clients begging for
advice not just on a product or two, but on the IDEO way of innovating. It
has responded vigorously." Their "methodology not only works for IDEO, but
has proven to be transferable. It's now quite simple, of course. Beneath the
IDEO method lies the incredible, throbbing IDEO spirit that led me to love
at first sight."8...More
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