Why New Management Model?
The old traditional
ways of managing not longer work and will never work again. The old
management practice has been erected on the assumption of human limitations
as a basis for organizing. "This assumption is so pervasive that it can be
found in almost every aspect of conventional managing, from the way we
over-bureaucratize our organizations and control the workforce to the way we
develop and impose strategies on others without their participation or
consideration of their potential contribution."3
In the
new knowledge-driven economy,
people have become
your firm's most precious and underutilized resource. They are your firm's repository of
knowledge and they are central to
your company's competitive advantage.
Well
coached, and highly
motivated people are critical to the development and execution of
strategies, especially in today's
faster-paced, more perplexing world, where top management alone can no
longer assure your firm's competitiveness. At all levels, your company needs
people who can deliver at the frontier of performance. They must understand
where your company is going and be able to influence this path. They must
share in your company's fortunes and be motivated to push for greater
achievements.
Leadership - the New Managerial Task
In the
new era of rapid changes and
knowledge-based enterprises, managerial work becomes increasingly
a
leadership task. Leadership is the primary force behind successful
change. Leaders
empower employees to act on the
vision. They execute through inspiration and develop
implementation capacity networks through a complex web of aligned
relationship...More
New Focus: Managing
Business Enablers
Modern managers focus their attention on three key
business enablers:
people,
knowledge, and
coherence. The ability of
corporate management to influence the financial performance is greatly
enhanced through these three enablers. "This shift of focus goes well beyond
the standard debate of long-term versus short-term focus of management.
Management must make sure that all three of these enablers are in place and
are working well... If they are, both short-term and long term performance
are enhanced tremendously."1...More
New Ways of Working with
People
We are living in a changing, faster-paced, more perplexing
world - one in which educational backgrounds, needs, desires and attitudes
to work have changed. Changing the ways that you work with people of your
workplace and establishing a
new people partnership environment will take time, patience and
commitment to make the shift that is needed in this key element of your new
management model. But making that shift is worth the trouble that's
involved. "For once it is made you'll be able for it will enable you
to drop the old ways of people management - based on threats, manipulation
and domination - and pick up the twenty-first century ways - based on
sharing, co-operation and consensus."5
Motivating Manager
As a new manager, you have great influence on employee
motivation. With the right set of techniques, like the one included in
The Ten3 Business e-Coach,
you can affect your employees' behaviors right now. "You can reawaken and
revive the spirit in your organization. Not only that, you can inspire all
those around you by
creating an environment in which employees will tap
their own motivational energy and perform their best work."11
NLP and the
Modern Manager
Neuro-Linguistic Programming (NLP) is the psychology of excellence and
the technology of achievement and
success. In new era of
rapid change,
systemic innovation,
knowledge enterprises,
employee empowerment and
creative teamwork, an increasing number of executives shift emphasis
from classic control-based managerial practices to managing the web of
relationships in their organizations. They realize that it is their
expertise in building and maintaining harmonic
relationships
between workers
and managers,
between employees and customers that makes the difference and
helps their companies to achieve sustainable growth.
If you wish to be a
new manager, you must
understand that your art of working with other people is the most important
one you should master, and your capability of
influencing others and
motivating them to achieve corporate goals is the most important manager's
talent. Though this art is practiced by a few by intuition, it can be
learned and mastered by many with the help of NLP techniques...More
Leading Knowledge Workers
Knowledge workers thrive on leadership, but they have an
increasingly low tolerance for being managed. New managers should balance
motivational leadership, coaching,
and sound business management to keep all these independent thinkers pointed
in the same direction and working towards the same goal. "The challenge
facing leaders has never been more formidable: How do you create cohesion
among a global community of educated people who are increasingly mobile and
likely to be experts in their own right?"4...More
Working Within the
Ambiguity
In the rapidly changing
business environment, new leaders distinguish
themselves from traditional managers "by their ability to work within the
ambiguity without rushing to remove it. It is from this ambiguity that
opportunity emerges."4
Case in Point:
25
Lessons from Jack Welch
Jack Welch's goal was to make General Electric (GE) "the world's most competitive
enterprise." He knew that it would take nothing less than a "revolution" to
transform that dream into a reality. "The model of business in corporate
America in 1980 had not changed in decades. Workers worked, managers
managed, and everyone new their place. Forms and approvals and bureaucracy
ruled the day."9 Welch's self-proclaimed revolution meant waging war on GE's
old ways of doing things and reinventing the company from top to bottom.
To get GE to successfully compete in an increasingly complex and competitive
business environment, he altered significantly the way managers did their
jobs. Actually, he wanted to discard the term "manager" altogether because
it had come to mean someone who "controls rather than facilitates,
complicates rather than simplifies, acts more like a governor than an
accelerator."
The current business environment requires an energized,
energizing leader: "You've got to be live action all day. And you've got to
be able to
energize others. Your cannot be this thoughtful, in-the-corner-office
guru. You cannot be a moderate, balanced, thoughtful, careful articulator of
policy. You've got to be on the lunatic fringe."10
The revolutionary massive changes introduced by Jack Welch worked - "whether
it was the change that made GE businesses
leaders in their market, or that added profitable, productive businesses
to GE's family, or that tapped the brains of knowledgeable employees."8
By the mid-1990s GE had become the strongest company in the United States
and the most valuable company in the world, as measured in market
capitalization. Today, GE with its unique
learning culture and
boundaryless organization is
one the most admired company in the world. The techniques and ideas that
Welch has employed to move GE forward are applicable to any size
corporations, small, medium, or large."8...More
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