What is Sustainable Competitive Advantage?
Sustainable competitive advantage allows
the maintenance and improvement of the enterprise's competitive
position in the market. It is an advantage that enables business to
survive against its competition over a long period of time.
Todays' Era of
Hypercompetition
Hypercompetition is a key feature of the
new economy. New customers
want it quicker, cheaper, and they want it their way. The fundamental
quantitative and qualitative shift in competition requires
organizational change on an
unprecedented scale. Today, your sustainable competitive advantage should be
built upon your corporate capabilities
and must constantly be reinvented.
Distinctive Capabilities - the
Basis of Your Competitive Advantage
According to the new
resource-based view of the
company, sustainable competitive advantage is achieved by continuously
developing existing and creating new resources and capabilities in
response to rapidly changing market conditions. Among these resources
and capabilities, in the new
economy,
knowledge represents the most important value-creating asset.
The opportunity for your company to sustain your
competitive advantage is determined by your
capabilities of two kinds
- distinctive capabilities and reproducible capabilities - and their
unique combination you create to achieve synergy. Your distinctive
capabilities - the characteristics of your company which cannot be
replicated by competitors, or can only be replicated with great
difficulty - are the basis of your sustainable competitive advantage.
Distinctive capabilities can be of many kinds:
patents, exclusive
licenses, strong brands,
effective leadership,
teamwork,
or tacit knowledge. Reproducible
capabilities are those that can be bought or created by your
competitors and thus by themselves cannot be a source of competitive
advantage...More
Owning Your
Competitive Advantage
Every business can own one or several competitive
advantages - the difficulty is figuring out what they are. Market
leading companies have figured out the importance of
owning their competitive
advantage in order to get fast to market and sustain speed...More
Cross-Functional Excellence
Although innovation is driven by technology,
required competence extends beyond technical know-how. In the
new knowledge economy and
knowledge-based enterprises, systemic innovative solutions arise from
complex interactions between many individuals, organizations and
environmental factors. The boundaries between products and services fade rapidly
too. If you wish to be a
market leader today, you must be able to
integrate in a balanced way different types of know-how that would transform
stand-alone technologies, products and services into a seamless, value-rich
solution...More
Building on Your Core Competencies
and Accessing Missing Ones
As a leader, you must focus your firms
resources on what it does best and what creates competitive advantage.
Some technical and business competencies can be in short supply
however. You can address these missing competencies by using three
approaches: internal development,
acquisition of an outside firm, and
partnering.
Inclusive Approach
At the heart of the
inclusive approach is the belief that understanding stakeholder needs -
the needs of customers, employees, suppliers, shareholders and society, and
the environment - and incorporating them into
enterprise strategy are
central to the achievement of sustainable competitiveness.10...More
Sustainable Business
Models
In the
new
era of unrelenting change and competition, your face a daunting
challenge: how to sustain the business
model of your firm. "The fact is, no matter how bulletproof your firm's
current business model, it will be challenged by
new business models."4
The new reality is that business models have shorter shelf life. You must
constantly attempt to discover new business models if you hope to survive
and grow...More
Corporate Culture as a
Fundamental Competitive Advantage
The strength of your
organization's culture is one of the most fundamental competitive
advantages. If you can build and preserve an
innovation-adept culture, a
culture of commitment, one where employees passionately pursue your
organization's
cause
and mission, you will be better
positioned for success...More
People as the Main Source
of Competitive Advantage
Your technologies, products and structures can be copied by
competitors. No one, however, can match your highly charged, motivated
people who care. People are your firm's most
important asset and, the same time, its most underutilized resource. People are your firm's repository of
knowledge and skill base that makes your firm
competitive. Well
coached, and
highly motivated
people are critical to the development and execution of strategies,
especially in today's
faster-paced, more perplexing world, where top management alone can no
longer assure your firm's competitiveness7...More
Trust as a Source of
Competitive Advantage
Trust -
both between individuals and organizations - is at the core of and delivers
significant benefits in today's complex and rapidly
changing
knowledge economy. Trust-based
working relationships are an important source of your sustainable
competitive advantage because trust
is valuable, rare, imperfectly
imitable, and often nonsubstitutable. "Trust elevates levels of commitment and sustains effort and
performance without the need for management controls and close monitoring."14
Trustworthy firms have also competitive advantage when it comes to
forming and using
cooperative strategies...More
Leveraging Opposite
Forces
You can find a strategic competitive advantage in an
organizational and cultural context by seeking to leverage, rather than
diminish, opposite forces. "An important but widely overlooked principle of
business success is that integrating opposites, as opposed to identifying
them as inconsistencies and driving them out, unleashes power. This is true
on both a personal level and on
organizational level as well."2 To be successful in
today's complex, rapidly changing and highly competitive world, you must
embrace and manage critical opposites...More
Dynamic Strategy as a Source of
Competitive Advantage
In today's fast pace, effective self-management and
opportunism create a competitive advantage. To be successful in today's world of rapid change,
corporate strategy must be
dynamic.
Executives of
fast-moving companies reassess their strategy continuously to ensure
that it reflects the changes in the business environment, the company, and
its goals. The source of sustainable competitive advantage is the pursuit of
an evolving strategy that cannot be easily duplicated by competitors...
More
Moving with Speed -
Staying Ahead of Your Competition
In the new economy where everything is moving faster and it's
only going to get faster, the new mantra is, "Do it more with less and do it
faster."5 If you wish to stay ahead of your competition, you
should learn how to move with speed
and build four main fast-moving competencies:
fast thinking,
fast
decision-making, getting to market faster, and sustaining speed...More
Establishing Institutional Excellence
The leaders of great companies are not just
great at growing profits. They are determined to establish institutional
excellence for as long as the company is in business. "When institutional
excellence is in place, companies can achieve industry leadership for
decades and generations"2...
More
7-S Model - How To Best Organize Your Company for Competitive Advantage
The Seven-Ss is a framework for analyzing
organizations and looking at the various elements that make them successful,
or not. The framework has seven aspects:
strategy; structure; systems;
style; skills; staff; and shared values.
To improve, companies have to pay attention to
all seven of the Ss at the same time. All seven are interrelated, so a
change in one has a ripple effect on all the others. Hence it is impossible
to make progress on one without making progress on all...More
Leveraging the Power of Knowledge
Market champions keep learning how to do things
better, and keep spreading that knowledge throughout their organization.
Learning provides the catalyst and the intellectual resource to create a
sustainable competitive advantage. "The desire, and
the ability, of an organization to
continuously learn from any source, anywhere - and to rapidly convert
this learning into action - is its ultimate
competitive advantage", says
Jack Welch.
Organizations obtain competitive advantage from
continuous learning, both individual and collective. Learning by the people
within an organization becomes learning by the organization itself. The
changes in people's attitudes are reflected in changes in the formal and
informal rules that govern the organization's behavior... More
Tacit Knowledge as a Source of Sustainable
Competitive Advantage
All knowledge isn't the same. There is explicit
knowledge - the kind that can be easily written down (for example, patents,
formulas, or an engineering schematic). The explicit knowledge can create
competitive advantage, but its half-life is increasingly brief, as it can be
replicated easily by others.
Tacit knowledge, or implicit knowledge, is far less
tangible and is deeply embedded into an organization's operating practices. It
is often called 'organizational culture'. "Tacit knowledge includes
relationships, norms, values, and standard operating procedures. Because tacit
knowledge is much harder to detail, copy, and distribute, it can be a
sustainable source of competitive
advantage"3...
More
Leadership
Leadership is the necessary condition for
long-term competitiveness. In particular in the
knowledge economy, what is proving
to be most effective is "the emerging style of
values-based leadership, both
as motivation for constant innovation up and down all organization levels
and as a source of unity and coherence across fragmented firm boundaries."4 Harnessing your abilities to
lead
through the power of intellect, will, persistence, and
vision creates synergies that propel successful companies in the quest
for, and achievement of, competitive advantage...More
Creating a Workforce that Would Provide a
Competitive Advantage
"An intelligent and integrated human resources
strategy is the only sustainable competitive advantage... Every other
corporate asset can be bought or replicated virtually overnight, but
competitors seeking to duplicate a well-trained, motivated, and committed
workforce will need at least a decade to catch up. Exceptional cultures just
can't be created with the wave of wand - or a major infusion of capital".2
Radical Innovation
Long-term corporate success linked to the
ability to innovate. Although corporate investment in
improvements to existing products and processes does bring growth, it is
new game changing breakthroughs that will launch company into new markets,
enable rapid growth, and create high return on investment....
More
Systemic Innovation
Innovation
used to be a linear trajectory from new knowledge to new product. Now
innovation is neither singular nor linear, but systemic. It arises
from complex interactions between many individuals, organizations and
environmental factors. Firms which are successful in realizing the full
returns from their technologies and innovations are able to match their
technological developments with complementary expertise in other areas of
their business, such as manufacturing, distribution, human resources,
marketing, and customer relationships....
More
The Role of Intellectual Property Rights (IRP)
and Strategy
In most industries, intellectual property rights,
especially patents and their exploitation, hold key significance in the
development and commercialization of new products. Businesses should have an
intellectual property strategy as part of their corporate planning and strategy...More
Continuous Improvement Firm (CIF)
CIF is a firm continuously improving on
customer value due to improvements in productivity initiated by the members
of the general work force. The key success factor in this endogenous,
incremental and continuous technological and operational change is the
organization and management of the firm in such a way that all members are
motivated to promote change and are supported in their effort to do so. What
is remarkable about the CIF is its ability to operate simultaneously in all
innovative arenas: new products, new technology, new organizational forms,
and new customer relationship management...
More
Competing: The Art, Science, and Practice
Competition is all about value: creating it and
capturing it. A fundamental rule in crafting a competitive strategy is to
view competition from the other player's viewpoints. To be successful today, your company must become
competitor-oriented. You must pursue the right
competitive strategy - avoid strengths
of your competitors and look for week points in their positions and then
launch marketing attacks against those weak points7...More
Case in Point:
25
Lessons from Jack Welch
At General Electric (GE) the sum is greater than its parts as
both business and people diversity is utilized in a most effective way. A
major American enterprise with a diverse group of huge businesses, GE is
steeped in a
learning culture and it is this fact that makes GE a unique company.
As
Jack Welch puts it: "What sets GE apart is a
culture that
uses
diversity as a limitless source of
learning
opportunities, a storehouse of ideas whose breadth and richness is
unmatched in world business. At the heart of this culture is an
understanding that an organization's ability to learn, and translate that
learning into action rapidly, is the ultimate competitive business
advantage."...More
Case in Point:
Dell Computer Corporation
"I wish it were possible for me to interact with
everyone at Dell as I used to. But it's not possible to scale the number of
interactions to be consistent with the growth of the company", says Michael
Dell12, Chairman and CEO of the
Dell Computer Corporation. "We've found there are, however things you
can do to bridge the distance between you and your people in a larger
organization, and develop the
fast-paced, flexible culture that's a source of competitive advantage...More
Case in Point: Warren
Buffet's Investment Criteria
Warren Buffet was once asked what is the most important thing
he looks for when evaluating a company to invest in. Without hesitation, he
replied, "Sustainable competitive advantage"...More
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